Frequently Asked Questions
Everything you need to know to create your perfect space.
What is the typical shipping timeframe for furniture items?
Standard shipping for small decor items takes 3-5 business days, while larger furniture pieces typically arrive within 7-14 business days via our specialized white-glove delivery partners.
What is Marivelle Home's return policy?
We offer a 30-day return window for most items in their original packaging. Please note that custom upholstery and final sale items are non-returnable.
Do you offer fabric swatches for your sofas and chairs?
Yes, we provide complimentary fabric swatches so you can experience the texture and color in your own lighting before making a purchase. You can request up to five swatches through our product pages.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal. For large furniture deliveries, the carrier will call you directly to schedule a delivery window.
Are your wood products sustainably sourced?
Sustainability is at the heart of Marivelle Home. We prioritize FSC-certified timber and work exclusively with artisans who follow ethical manufacturing practices and use low-VOC finishes.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm for larger furniture investments.